Terms & Conditions

Welcome to The Japa Store. By accessing and using our website, you agree to the following terms and conditions. Please read them carefully before placing any inquiries or using our services.


General Information
The Japa Store is a handcrafted wellness brand offering Ayurvedic postpartum ladoos. All our products are made to order, ensuring maximum freshness, authenticity, and nutritional value. We operate on an inquiry-only model — we do not accept online payments through the website.


Product Inquiries & Orders
All orders are initiated through our inquiry form. Once you submit your details, a representative will contact you to confirm:
– Product availability
– Quantity
– Delivery timeline
– Shipping charges (if applicable)
No order is considered final until confirmed by us directly via email, WhatsApp, or phone.


Pricing & Payment
Prices are provided on inquiry and may vary slightly depending on ingredient costs and delivery location. We do not accept payments online. Once your order is confirmed, we will share the payment details via call or WhatsApp (such as UPI or bank transfer).


Delivery & Shipping
Products are made fresh and dispatched only after confirmation. Shipping is available across India via trusted courier services. Estimated delivery times will be provided upon confirmation. The Japa Store is not responsible for delays caused by courier partners or external conditions.


Product Shelf Life & Storage
Our ladoos are free from preservatives and best consumed within 15 days from packaging. Store in a cool, dry place. Refrigerate if needed. Always use a dry spoon.


Cancellations & Refunds
Cancellations must be made within 4 hours of order confirmation. Since products are made fresh and per request, cancellations after preparation has started are not accepted. Refunds are only applicable if:
– The wrong product was delivered
– The item was damaged during shipping (with proof within 24 hours of delivery)


Allergen Disclaimer
Please read all ingredient and allergen information before placing an order. Our ladoos contain dairy (ghee), tree nuts (almonds, cashews, coconut), and may include or contain traces of spices and seeds.


Intellectual Property
All content on this website – including images, text, logos, and recipes – is the intellectual property of The Japa Store. Unauthorized use, reproduction, or distribution is strictly prohibited.


Contact & Support
For any queries, concerns, or assistance, feel free to reach out to us:
📞 +91-9001299002
✉️ thejapastore@gmail.com